How, When, What

Refund Policy

Any returned item must be in its original condition, and all tags must be intact, and any accessories in their proper places and in the same condition as when buyer first received merchandise. Once your return is inspected by the Seller and/or Buyer’s shipping team, we will notify you of approval or rejection of your refund. If your refund request is approved, your refund will be processed only when the Seller has received the merchandise in good standing and approves of the returned condition. Then a credit will automatically be applied to your credit card or wired back to your bank or original method of payment within 30 days. The buyer will only receive a refund of 95% of the purchase price, before taxes.

Please note there is a 5% “Non Refundable Finder’s Fee” from which the cost of shipping a Return will be paid to the appropriate shipping company. The 95% refund will only be paid to sellers who have already paid for shipping or shipped the product and buyers who have already paid for shipping or received the product, when a refund is requested.

Please Note: We only refund 95% of the total cost (before taxes) of the item.

If goods are not received by the buyer when scheduled and no notice has been provided the buyer regarding reasonable delay in shipment or transport, the buyers money will be returned to his or her bank from Used Surgical Devices L.L.C.

Seller or buyer is responsible for providing Used Surgical Devices, L.L.C the shipping “tracking” number so that Used Surgical Devices, L.L.C. can be aware of delivery date and thereby adhere to the 15 day refund policy.

OFFER AND ACCEPTANCE: These Terms and Conditions of Sale (the “Agreement” or the “Terms”) are incorporated by reference into all sales made by Used Surgical Devices, LLC (“Seller”) for any and all product(s) or service(s) (together, the “Order(s)”) to buyer (“Buyer”). These Terms shall supersede all prior understandings, transactions and communications, whether written or oral, between the parties with respect to the subject matter hereof, and shall form the complete agreement between Seller and Buyer. These Terms shall be binding upon and insure to the benefit of the successors and assigns of the parties.

SELLER’S ACCEPTANCE OF ANY OFFER MADE BY BUYER TO PURCHASE GOODS IS EXPRESSLY CONDITIONED UPON BUYER’S ASSENT TO THESE TERMS AND CONDITIONS IN THE USED SURGICAL DEVICES PLATFORM. Any additional, different or conflicting terms and/or conditions contained in Buyer’s order, form or other written or oral communication is objected to and hereby rejected, and shall not be binding upon Seller unless otherwise specifically agreed to in writing by an authorized management-level representative of Seller.